1. Our Philosophy: Experience Over Trends
At Go Nuts Design, we believe timeless design starts with how a home feels—not just how it looks. We prioritize function, balance, and quality of experience over fleeting trends. From adjusting layouts to reimagining natural light and material flow, every decision is made to support better living—sleeping, eating, self-care, play, and connection. Our goal is to shape the home around the people who live in it—not the other way around.
2. Early Collaboration Saves Time & Money
One of the most common challenges we see is when clients bring city-approved plans before considering the living experience. This often results in expensive revisions and construction delays.
With our remodeling-first approach, we collaborate early—before permits—allowing us to make meaningful structural changes that align with your lifestyle. The result? A smarter plan, smoother construction, and a home you’ll actually love living in.
3. Description of Services
We specialize in residential interior and exterior remodeling design.
Our services include:
Design consultation & Q&A sessions
Concept development
Real-time rendering walkthroughs
Visual previews & 3D renderings
Detailed drawings, elevations, axonometries, and finish schedules
Construction-ready documentation
Optional add-ons like Property Video Showcase Rendering
All services are tailored to your budget, goals, and lifestyle needs.
4. Scope of Work & Design Packages
We offer two primary service packages:
Blue Package: Full premium design with structured design phases, post-project support, and optional video showcases.
Gray Package: A more affordable version of our premium service, focused on essential design documentation with no post-deliverable support.
Both packages are structured by scope. Major layout changes after approval or additions beyond the original scope will incur extra charges.
5. Timeline & Revisions
Project timelines begin after the agreement is signed and initial payment is received. Delays in client communication, feedback, or payment may extend the timeline.
Each package includes a specific revision structure:
Revisions are limited to what’s outlined in the agreement
Minor changes after deliverables (not exceeding 20% of scope) are allowed
Additional revisions are billed separately
6. Client Responsibilities
Clients are responsible for:
Providing accurate project information
Timely approvals and feedback
Ensuring local code compliance and permit approvals
Go Nuts Design is not liable for timeline delays resulting from client inaction.
7. Deliverables
Final design files are provided in PDF format after full payment.
CAD files (2D DWG or 3D DWG) available upon request.
No files will be shared with third parties (architects, engineers, city) unless explicitly stated.
Printing services are not included.
For Blue Package clients: access to a dedicated project website is granted upon final payment.
8. Post-Project Support
Blue Package includes 30 days of post-deliverable support for questions and clarifications.
Additional design changes after project completion are not included.
Gray Package does not include post-project support.
9. Project Pause & Termination
If a project is paused for more than 90 days, it will be considered abandoned.
If paused or terminated by either party, Go Nuts Design will:
Calculate the value of completed work
Issue a final invoice based on progress
Additional fees may apply to restart the project
10. Ownership of Design & Intellectual Property
All designs, drawings, images, and ideas remain the intellectual property of Go Nuts Design, even after full payment.
Clients are granted a limited license to use the designs for the specific property listed in the agreement.
Unauthorized use, reproduction, or claiming design authorship is strictly prohibited and may result in legal action.
11. Confidentiality
Client information is confidential and will not be shared with third parties without written consent.
12. Communication
All design communication must be conducted via email.
WhatsApp or phone is reserved for design briefs and submissions (9AM–6PM, weekdays).
Meetings exceeding the included number are billed at $200/hour.
13. Fixed Pricing & Payment Terms
Projects under $3,000: 100% upfront
Projects $3,000–$10,000: 50% upfront / 50% upon completion
Projects above $10,000: 25% in 4 phases
All work begins after payment is received. Final deliverables are provided only after full payment clears.
14. Payment Processing
All payments are processed via Stripe
Accepted: Visa, MasterCard, Amex, Discover
All payments in USD ($)
15. Cancellations & Refunds
Payments are non-refundable once work has started
In rare cases of early cancellation (before significant work), partial refunds may be considered
If Go Nuts Design is unable to complete the project due to unforeseen events, we’ll offer a fair resolution
16. Promotions & Referral Discounts
Referral Discount: Clients who refer a friend receive 10% off their next Blue or Gray Package (applied after the referral completes a project).
B2B Discount: Contractors, developers, and real estate professionals may be eligible for a 20% discount on select services, subject to approval.
Promotions cannot be combined unless stated otherwise.
17. Legal & Liability
Clients are responsible for hiring licensed professionals to ensure code compliance and permit approval
Go Nuts Design is not liable for indirect, incidental, or consequential damages resulting from use of designs
Legal disputes will be resolved through mediation or arbitration under California law
The prevailing party may recover reasonable legal costs
18. Force Majeure
Neither party is liable for delays caused by events outside their control (e.g., natural disasters, government restrictions, strikes).
19. Entire Agreement
These terms represent the full agreement between Go Nuts Design and the client. Any changes must be made in writing and signed by both parties.
